Frequently Asked Questions


When does registration for in-person or virtual participation close?

  • Online registration will close on Sunday, November 13, 2022 at 11:55 pm CT for ALL registrations.
  • Registrations received after October 31st, 2023 are not guaranteed a t-shirt.
  • On-site registration is available on the day of the event, November 18th, 2023 from 8:00 am-9:45 am.  
    • On-site Adults fee: $40
    • On-site Children 12 and Under fee: $20

When should I arrive on Race Day for In-Person participation?

On November 18th, plan to arrive on the Mooseheart campus between 8:30 - 9:30 am CT! Campus roads will close at this time to ensure runners' safety!  The race will begin promptly at 10:00 am CT!
 

Where can I park?

On race day you will be able to park in the Mooseheart Fieldhouse parking lot or other designated parking lots on campus. When you enter the campus off of Route 31, the security guards at the gatehouse will direct you to the best parking location.

When can I get my t-shirt and bib?

For those participating in person: Packet Pick Up will be on Friday night, November 18 from 3:30-7:00 pm CT and again on race day, November 19 from 8:00 am -9:45 am CT. Packets will be available for pick up at the Mooseheart Fieldhouse.

When can I get my t-shirt and finishers medal?

Registrations received after October 31st, 2023 are not guaranteed a t-shirt. 

To help us keep our mailing costs to a minimum, we will offer In-Person Packet Pick Up on Friday, November 17th, 2023 from 3:30 pm - 7:00 pm on the Mooseheart campus at the Mooseheart Fieldhouse:155 S. International Drive, Mooseheart, IL. We encourage all of our participants who are local to take advantage of this option. 

For those participating virtually, we ask for your help to keep mailing costs down and designate one team member (if you're part of a team) to receive and distribute all t-shirts for your team.  If this isn't an option, please let us know.

Can my kids participate?

Absolutely! The in-person event is a FAMILY FRIENDLY event so everyone is welcome! Bring strollers and wagons, if you wish!  

For those participating virtually, you choose the best time, date and location for all of your kids to be a part of this event. Be sure that they are registered on our event page at support.moosecharities.org/2023RudolphRun  And,don't forget to take pictures and videos -- be sure to send them to us at request@moosecharities.org

How can I communicate with or stay connected with other participants?

Whether you're participating in-person or virtually, we have the tools to help you stay connected with other participants.

Once you've registered as a participant for the event, you have the ability to create and customize your own personal fundraising page. You can create or join a team, tell your own story why you're participating and why you support Mooseheart, invite donors, earn badge levels, share photos and videos and remind people what Mooseheart is all about! 

Follow us on the Moose Charities Facebook page where you will find: event updates, see pictures that you and other participants send to us, watch live stream videos, and more. Comment on our posts and share our posts to your page too -- help spread the word!
 

What is a Virtual 5k Run or Walk?

  • The Virtual 5k Run/Walk is an event that you, along with any of your teammates, friends, family, coworkers who are near and far, can take part in where ever you are located.
  • You choose the day, time and place (between November 1-30, 2023) to run or walk a 5k (3.1 miles) to benefit Mooseheart Child City & School. (or any distance that you're most comfortable with)
  • When you're geared up and ready to run or walk outside, inside on a treadmill or where ever you are most comfortable, try downloading a free running app like RunKeeper or MapMyRun, set your distance and timer, count down and go!
  • Stop your timer when you've crossed your personal 5k finish line. Mark your time (screenshot it if you're on a phone), then go to our event page, http://support.moosecharities.org/2023RudolphRun to enter your time.

Who do I contact with any event questions?

Any one of us at Moose Charities are here to help. Call (630) 966-2200 M-F 8:00 am - 4:30 pm CT or email us at request@moosecharities.org